Shipping
Can I change my delivery address once I've placed my order?
If you’ve entered the wrong delivery address, please contact us as soon as possible after placing your order. If your order has not yet been processed or dispatched, we may be able to update the address for you. What if my order has already been...
Where can you deliver my order to?
Connor delivers to all locations within Australia, New Zealand and United Kingdom, ensuring reliable service no matter where you are based. Important note: Australia Post is unable to deliver to addresses located within shopping centres. Please...
How long will it take for my order to arrive?
Please note: We are currently undergoing stocktake so any orders placed 11/03 at 11am Australian Eastern Standard Time may have additional delays in being dispatched. Shipping Timeframes by Region Australia (Domestic Shipping) Express Shipping:...
What are your delivery options?
We offer a range of shipping options depending on your location. Please see details below for your region. All orders are shipped via Australia Post and NZ Post for reliable and trackable delivery. Australia Standard Shipping $5 for orders under...
What is authority to leave?
Authority to leave is a delivery option offered by Australia Post that allows your parcel to be delivered without requiring a signature or someone to be present at the time of delivery. If authority to leave is selected, the delivery driver may...
How can I track my order?
Once your order leaves our warehouse, you’ll receive a confirmation email with your tracking details so you can follow your parcel’s progress. When will I receive my tracking details? As soon as your order has been dispatched, we’ll send you a...