Connor logo
Connor logo

All articles

I forgot to apply my discount code to my order, what can I do?Updated 2 months ago

Once an order has been successfully placed, we’re unable to apply a discount code retroactively or refund the difference.

If you were unable to use your code on this occasion, you may still be able to apply it to your next online order, provided the code is still valid and all promotional terms are met. For full promotion terms and conditions, please click here.

Please note the following:

  • Discount codes cannot be added after checkout has been completed
  • We are unable to refund the value of a discount code once an order has been placed
  • Promo codes cannot be used in conjunction with any other offer or promotion
  • Discount codes are not valid on sale items unless otherwise stated

If you’re unsure whether your code is still valid or applies to your order, please contact our team here before placing your order, and we will be more than happy to verify this for you. 

Was this article helpful?
Yes
No