How does Click and Collect work?Updated 2 months ago

1. Choose your store at checkout

When placing your order online, use the store locator at checkout to select your nearest participating Connor store.

You can also check whether an item is available for Click & Collect directly on the product page using the Click and Collect availability tool. Simply enter your postcode or suburb to view nearby store stock.

2. Your order is processed

Once your order is placed, it is processed through our online store. This means it will not be available for collection immediately.

After the store receives your order, the team will begin preparing it for pickup.

3. Wait for your pickup notification

Your order is usually ready within 2 hours.

Once it’s ready, the store team will contact you using the phone number provided at checkout to let you know it can be collected.

4. Collect your order in store

To collect your order, please bring:

• Your order confirmation
• A valid photo ID

We’ll hold your order for 14 days from the time you’re notified that it’s ready for collection.

If you have any questions about Click & Collect, please contact us here.